Infobird Co., Ltd (IFBD) Research

Infobird Co., Ltd, operating through its various subsidiaries, is a prominent provider of AI-driven customer engagement solutions within the People's Republic of China, delivered primarily through a Software-as-a-Service (SaaS) model. The company's offerings encompass a suite of cloud-based customer relationship management (CRM) services, extending beyond traditional SaaS to include business process outsourcing (BPO) for its clientele. Furthermore, Infobird develops and supplies advanced AI-powered cloud software tailored for sales force management. This includes specialized modules like intelligent quality inspection and smart training tools, designed to empower clients in monitoring, evaluating, and enhancing the performance of their agents. Its portfolio also features digitalization solutions specifically for the consumer product and retail sectors, alongside a range of supplementary services such as software license sales, detailed data analysis, and various professional consultations. Infobird caters to a diverse corporate client base spanning multiple sectors, including financial services, education, public administration, healthcare, and consumer goods industries. Established in 2020, the company maintains its headquarters in Beijing, People's Republic of China.

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