Altigen Communications, Inc. (ATGN) Research

Altigen Communications, Inc. is a global technology company focused on creating, marketing, and supporting integrated communication solutions. Its product portfolio features the MaxCS IP-PBX, a software-based telephone system catering to business communication requirements, and the MaxACD VoIP Contact Center, an advanced engine for automatic call distribution with comprehensive routing capabilities. For mobile integration, MaxMobile extends essential PBX functions to smartphones. The company also offers a suite of Windows-based desktop applications: MaxCommunicator for call control and visual voicemail management, MaxAgent for call center professionals, and MaxSupervisor for call center managers. Additionally, Altigen provides MaxACD for Skype, a specialized call center solution. Beyond its software products, Altigen delivers hosted services, including cloud-based IP PBX, Skype for Business integration, SIP trunking, full-scale call center solutions, and various voice, video, and conferencing options, alongside long-distance services. Clients can also subscribe to software assurance, guaranteeing access to updates, patches, new releases, and technical support. Altigen's offerings primarily serve sectors such as financial services, healthcare, retail, and general business services, reaching customers worldwide through a network of distributors and resellers. The company was founded in 1994 and is based in Milpitas, California.

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